Skip to content

Help Centre

Answers to the questions we are asked most.

Last updated 27 August 2026

Installing an APK

Android blocks installs from outside the Play Store until you allow it. When you open a downloaded file, Android will offer to take you to the setting — allow your browser or file manager to install apps, then open the file again.

My download link expired

Links are deliberately short-lived and single use. Go back to the app page and press Install again; a fresh link is issued instantly.

I paid but the app is not in my library

Payments confirm within a minute or two. Check the Purchases page — if the order shows as paid but the app is missing, open a support ticket with the order number and we will fix it.

Checking a download is genuine

Every app page shows the SHA-256 checksum of the current build. After downloading you can verify it on your device with a checksum app; it will match exactly what the developer uploaded.

Becoming a developer

Open your account menu and choose "Publish an app". A personal developer account is free. If you work with a team, create an organization instead so that colleagues can be added with the right level of access.